Troy Delivering Full-Service Payroll Support to Help Clients Scale External Teams with Confidence and Care

Our client needed a trusted partner to take on end-to-end payroll responsibilities and ensure contractors were supported with speed, accuracy, and care.

The client sought additional support managing payroll administration without sacrificing compliance, service quality, or employee experience. They also wanted a partner who could handle worker classification, benefits, and policy nuances across a diverse, distributed workforce.

• Provide the tools and processes to serve as a full-service payroll provider for W2 and 1099 contractors across multiple teams
• Deliver accurate, timely payroll processing including statutory deductions and reporting
• Provide access to competitive employee benefits (healthcare, PTO, retirement), improving contractor satisfaction and retention
• Offer expert guidance on worker classification and labor compliance
• Establish a high-touch support model for both client managers and the contractor population

• Enable the client to scale their external workforce with confidence while reducing internal load
• Maintain audit-ready compliance with labor laws and classification standards
• Drive consultant satisfaction by providing responsive support and access to quality benefits
• Strengthen client trust and consultant trust by demonstrating deep operational knowledge and people-first delivery