Troy Leads SharePoint Revamp Boosts Engagement and Internal Alignment

A global client’s internal SharePoint sites were underused and fragmented. Content was outdated, navigation inconsistent, and ownership unclear limiting the platform’s ability to serve as a central communications and collaboration hub

Low engagement, lack of governance, and disjointed content management made it hard for employees to find information, stay informed, or contribute to internal initiatives.

• Audited existing sites and consolidated content across departments
• Redesigned UX with intuitive navigation, updated layouts, and accessibility best practices
• Built governance models and training for technical admins and content owners
• Launched a unified content strategy aligned to business goals
• Introduced reusable page templates and streamlined publishing workflows
• Produced DEI-aligned internal campaigns and monthly newsletters with strong CTAs
• Elevated leadership visibility through strategic messaging and timely updates

• Doubled monthly SharePoint traffic and boosted repeat visits
• Improved accessibility and time-to-information for employees
• Increased accountability among content owners and site contributors
• Reinforced SharePoint as a strategic channel for engagement, updates, and cultural alignment