Troy Transforms Global Retail Contracting With Automation, Cutting Legal Review Costs by Over 60%

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The Situation

Our Client, a Fortune 25 global software company determined that manual processes used to draft/negotiate/approve contracts necessary for the all up construction and maintenance of retail stores was found to be labor intensive, expensive and error prone, required streamlining and additional compliance measures.

The Challenge

Without a centralized system, the client faced compliance risks, delays, and inconsistent contract execution across global retail operations.

Troy Consulting’s Action & Approach

  • Tool & Process Development: Designed and deployed an automated solution supporting construction contracting, ticketing, and reporting
  • Project Scoping & Requirements: Conducted visioning sessions and defined core functionality and stakeholder needs
  • System Build & Launch: Led the design, testing, and rollout communications for a scalable contract management tool
  • Governance Framework: Developed operational models for oversight, compliance tracking, and user accountability
  • Continuous Improvement: Maintained an enhancement backlog to support ongoing optimization based on feedback and compliance requirements
  • Designed, setup and managed a contracting business desk managed service

Results:

  • 30% faster contract cycle times
  • 50% reduction in out-of-process compliance issues
  • 20% boost in collaboration through improved access and version control
  • Fewer manual errors, faster contract retrieval, and scalable visibility across 5+ business units
  • Automated tooling enabled visibility data analytics and reporting for better overall management of activities

Some of the Clients

What Other Say

Troy Consulting brought deep expertise and a hands-on approach, embedding with our team to help deliver one of our most complex transformation initiatives.
Director of Enterprise Transformation,
Troy’s AI sessions revealed real ways to integrate AI into our operations backed by a clear, actionable roadmap and grounded in practical execution.
VP of Innovation Strategy,
Global Software Company
At Troy, I do meaningful work with world-class clients, backed by a team that values collaboration, diversity, and growth leadership truly invests in us.
Senior Consultant,
Troy Consulting

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